Field Merchandiser

Hayward, CA


Brand Ambassador

Position Summary:

If you enjoy working independently and want to make a meaningful impact for one of the world's largest gaming companies, the role of Field Merchandiser may be just what you're looking for. As Field Merchandiser you will ensure our clients' kiosks are maintained and full of inventory, providing excellent customer service at the retailers we support. You will drive our fleet vehicle within your market, support 12-20 fillable product kiosks and merchandise them daily. Additionally, you will make sure the machines are fully functional, support basic troubleshooting, and update new product planograms as they deploy.

Key Responsibilities:

  • Driving between local retailers with our vendor's kiosk and replenish inventory
  • Place orders for low or out-of-stock inventory
  • Manage product inventory by creating inventory requests using our mobile device
  • Maintain a kiosk and do basic troubleshooting as needed
  • Report any deficiencies with the kiosk or inventory
  • Create a strong relationship with the retailer with each visit
  • Ensure the kiosk is excellent in appearance with each visit (clean, dust-free, no defects)
  • Load and transport inventory from local warehouse to local retailers
  • Use our fleet vehicle to maintain kiosk inventory
  • Respond to dispatch calls utilizing a work order system during scheduled shift
  • Maintain the exterior of kiosks (cleaning, painting, restoring)
  • Secure all company merchandise and ensure kiosks are properly locked
  • Load and unload products from fleet vehicle, retailers, and warehouse
  • Perform administrative tasks with attention to detail, including work tasks, product orders, fix-it tickets, logging activities, miles driven, meal breaks, and time worked

What it Takes to ROC This Role:

  • Attention to detail with multiple products with different selling rates
  • Self-motivated and reliable to schedule visits
  • Flexibility to replenish products slower or faster based on sales
  • Must be able to thrive in a virtual training environment as well as learn hands-on
  • Strong analytical, organizational, multi-tasking, and problem-solving skills
  • Ability to use a tablet and basic data entry
  • Must be able to communicate and collaborate with others effectively
  • Relevant field experience preferred, ideally with inventory replenishment/management, basic troubleshooting of kiosk/displays, or general warehouse/stocking experience.
  • High School Diploma or equivalent required

Additional Requirements

  • Must be of legal age to rent a car in the assigned jurisdiction
  • Ability to work in a stockroom or warehouse environment with exposure to moving machinery and typical bending, crouching, standing, and walking.
  • Must be licensed and able to operate a motor vehicle.
  • Ability to lift 25 - 50lbs

What's In It For You:

  • Competitive compensation package
  • Benefits including health insurance, retirement plan, and paid time off
  • Professional development and growth opportunities with a dynamic program
  • A collaborative and supportive work environment that values innovation and excellence

What it is like to be a T-ROC'ER? Your entrepreneurial spirit will be valued. Your desire to work honestly and with the utmost level of integrity will be appreciated while amazing customers with your technical expertise. Do you crave change? We do so with gusto and have fun the T-ROC way!

Equal Opportunity Employer / Special Accommodations

T-ROC is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, T-ROC will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email [email protected] describing the accommodation.

Salary Range: $21 - $23 per hour

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